Privacy Policy – Harfan Tools

Harfan Tools is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping address
• Billing information (processed securely via payment providers)

Non-Personal Information

• Browser type
• Device information
• IP address
• Website usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and enhance security

3. Payment Information

All payments are processed securely through third-party providers such as:

• PayPal
• Stripe
• Credit Card processors (Visa, Mastercard, American Express)

We do not store or process full payment card details on our servers.

4. Data Sharing

We only share your data when necessary to operate our business, such as:

• Shipping and logistics providers
• Payment processors
• Legal compliance when required by law

We do not sell or rent your personal data to third parties.

5. Cookies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences
• Support website functionality

You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure SSL encryption
• Protected payment gateways
• Limited access to personal data

However, no method of transmission over the internet is 100% secure.

7. International Users

If you access our website from outside Indonesia, please note that your information may be processed and stored in countries where data protection laws may differ.

8. Data Retention

We retain personal information only as long as necessary for:

• Order fulfillment
• Legal and accounting requirements
• Customer support purposes

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise your rights, contact us below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 📞 +62 813-949-8052
• 📧 sales@harfantools.com