Privacy Policy

This policy explains how Harfan Tools collects, uses, and protects personal information when you visit harfantools.com, create an account, contact us, or place an order.

Information We Collect

We may collect your name, email address, phone number, billing and shipping address, account details, order information, communications, IP address, browser and device information, and website usage data.

How We Use Information

To provide the website, cart, account, and checkout functions.
To process, verify, fulfil, deliver, support, return, or refund orders.
To respond to product and customer-service enquiries.
To prevent fraud, secure the website, and comply with applicable obligations.
To analyse and improve website performance where permitted.

Payments

Payments are processed by PayPal. Harfan Tools does not store complete payment-card details. PayPal processes information under its own privacy terms.

Information Sharing

We do not sell personal information. Necessary information may be shared with payment, hosting, security, analytics, shipping, professional-service, or legal-compliance providers for the purposes described above.

Retention and Security

Information is retained for as long as reasonably necessary for orders, support, fraud prevention, accounting, or legal obligations. We use SSL encryption and access controls, but no internet transmission or storage method is completely secure.

Your Requests

Depending on applicable law, you may request access, correction, or deletion of your personal information. Email sales@harfantools.com with your request.

Cookies

See our Cookie Policy for information about cookies used for essential website functions, analytics, and other enabled services.

Contact

Email: sales@harfantools.com
Address: Jl. Boulevard Raya Blok FV1 No. 27, RT 9/RW 11, Kelapa Gading Timur, Jakarta Utara, DKI Jakarta 14240, Indonesia