Product Information and Warranty

Harfan Tools is an independent retailer. We are not an authorised dealer for a brand unless a product page expressly states otherwise. Brand and model names are used to identify the products offered and remain the property of their respective owners.

Before Purchase

Review the product page for the model, specifications, condition, included accessories, price, and stated warranty coverage. For branded or high-value equipment, contact us before payment if you require confirmation of current stock, product documentation, serial or packaging details, included components, or warranty terms.

Warranty

A manufacturer warranty is not assumed. Warranty coverage applies only when it is stated on the product page or confirmed in writing by Harfan Tools before purchase. Warranty eligibility may depend on the product, destination, supplier, installation, and intended use.

Incorrect or Not-as-Described Products

If an item delivered by Harfan Tools is materially different from its listing, contact us promptly with the order number, photographs, serial or model details, and a description of the concern. Verified incorrect or materially not-as-described items are handled under our Return and Refund Policy.

Contact

Email sales@harfantools.com or call/WhatsApp +62 813-949-8052 before purchase if specific documentation or warranty coverage is required.